Message from the Editor:
In this edition of our quarterly newsletter, we're excited to share with you new service and product news, a great interview with one of our favorite employees, industry buzz, and informative content that we hope you'll enjoy.
Included in this newsletter is an interview with Infinite Conferencing's Lu-Ann Squitieri from Accounts Receivable. If you didn't know her before, you'll want to know her now. She's got a great attitude and an upbeat view on life that's easy to be around.
Also included is news about Infinite Conferencing's partnership with Rally Point Webinars, a business marketing and strategy company that is staffed with teams who have fresh ideas and boundless energy, and will prove an invaluable business ally to Infinite Conferencing.
We'll also introduce you to our new web-based account management portal, MyConferenceAdmin (MyCA), which allows our customers the freedom to manage their own accounts, down to the very last detail, 24 hours a day, 7 days a week.
In addition, we are so proud to announce that Infinite Conferencing has been Rated #1 by TopTenReviews. It's an honor that we do not take lightly, and we hope you're as proud as we are!
Learn More.
We hope you find this Newletter interesting and informative, and look forward to your feedback and ideas for our upcoming efforts!
Sincerely,
Sabrina George
Vice President of Marketing
Infinite Conferencing Meets Its Match With Rally Point Webinars
Infinite Conferencing is proud to announce its recent partnership with Rally Point Webinars, a business that helps B2B organizations raise their bottom line by expanding existing relationships, landing new clients, and reaching out to new prospects with online events. Infinite Conferencing sees this as an opportunity to provide further added-value services to its own client base, with professional marketing and content solutions complementing an already burgeoning webinar and web conference business.
Taking Customer Service to the Next Level
Lu-Ann Squitieri, Accounts Receivable Supervisor
It would be easy for Accounts Receivable Supervisor Lu-Ann Squitieri to become a little bit negative when faced with the realities of her job: She's responsible for making sure customers meet their payment obligations. But the reality is that Lu-Ann's upbeat attitude and mantra, “It's nice to be important, but it's more important to be nice,” keep her positive, and leave the customers with a feeling that they're being listened to and respected.
MyConferenceAdmin
Introducing MyConferenceAdmin, a simple, easy-to-use web-based account management portal designed with Administrators and their users in mind. MyConferenceAdmin, or MyCA, allows you track every aspect of your conferencing, including usage, billing information, and user accounts. Comprehensive reports are available online, so you can assess where your conferencing expenditures are going ahead of receiving invoices, allowing a preview for accurate budgeting and billing.
Webcasting, Webinars, and Web Conferencing Explained
In the quest to make communications easier and more efficient, more and more companies are turning to solutions such as webcasting, webinars, and web conferencing. Each of these communication methods can be useful to any business, although they each have their own advantages and disadvantages.
